How it works
A ticket, a note, then a build if you want one.
No onboarding portal. No discovery workshop with a slide deck.
- You open a ticket.Name, the business, the town, and the job that is slow. A phone number so the reply is not trapped in email.
- A person reads it and writes back.We set a time to talk, or we say it is not a fit. This page does not promise a number of hours.
- We look at the one job.On a call or in person. We want to see the form, the inbox, or the notebook, not a diagram of your whole company.
- You get a written note.What we would automate, what we would leave alone, and a price. You can stop here.
- If you want it built, the scope is a page.What will exist when it is done, what will not, and how you will know it runs.
- You get the thing and a run sheet.How to use it, how to tell that it failed, and who to call.
What you do not owe us
- A retainer before the Look.
- Access to every system you own. Access is for the one job, and only after the scope says so.
- A public quote we can turn into a testimonial. We ask before any job is described in public, and right now no job is.
After it is running
If the shop's process changes, or the tool goes quiet, that is a separate conversation. It is described on the services page as Keep. It is not folded into the first invoice by surprise.
Open a ticket when you have one job in mind. "The front desk retypes every quote" is a complete brief.